![]() ![]() All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Library of Congress Control Number: 2008925556 © 2008 Springer-Verlag Heidelberg This work is subject to copyright. Kinshuk Athabasca University School of Computing and Information Systems 1 University Drive Athabasca AB T9S 3A3 Canada Pawlowski University of Jyväskylä Information Technology Research Institute (ITRI) Agora PL 35 40014 Jyväskylä Finland Sampson Department of Digital Systems University of Piraeus and Advanced e-Services for the Knowledge Society Research Unit Informatics and Telematics Institute Center for Research and Technology - Hellas 150 Androutsou Str. Adelsberger University of Duisburg-Essen Information Systems for Production and Operations Management Universitätsstraße 9 45141 Essen Germany Handbook on Information Technologies for Education and Training Second editionĮditors Prof. Jan Martin Pawlowski Demetrios Sampson (Eds.).Schlottmann (Eds.) Handbook on Information Technology in Finance ISBN 978-6-7 Holsapple (Eds.) Handbook on Decision Support Systems 2 ISBN 978-5-9 D. Holsapple (Eds.) Handbook on Decision Support Systems 1 ISBN 978-2-8 F. Schmidt (Eds.) Handbook on Architectures of Information Systems ISBN 978-2-0, 2nd Editionį. Wu (Eds.) Formal Modelling in Electronic Commerce ISBN 978-1-1 P. Studer (Eds.) Handbook on Ontologies ISBN 978-4-5 S.O. Schmidt (Eds.) Handbook on Enterprise Architecture ISBN 978-3-4 S. Rusinkiewicz (Eds.) Handbook on Data Management in Information Systems ISBN 978-3-9 P. Holsapple (Ed.) Handbook on Knowledge Management 1 Knowledge Matters ISBN 978-7-3 Handbook on Knowledge Management 2 Knowledge Directions ISBN 978-8-9 J. Sampson (Eds.) Handbook on Information Technologies for Education and Training ISBN 978-4-1, 2nd Edition C.W. Trystram (Eds.) Handbook on Parallel and Distributed Processing ISBN 978-1-3 Spaniol (Eds.) Multiagent Engineering ISBN 978-6-6 Whinston (Eds.) Handbook on Electronic Commerce ISBN 978-2-1 International Handbooks on Information Systems Series Editors Peter Bernus, Jacek BáaĪewicz, Günter Schmidt, Michael Shaw ![]()
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